Freshdesk - AI-Powered Customer Service for the Future

Plans
Growth , $15.00/mo
Pro, $49.00/mo
Pro + AI Copilot, $78.00/mo
Enterprise, $79.00/mo
Freshdesk is an innovative customer service platform that integrates AI to enhance efficiency and improve customer experiences.
Freshdesk

Freshdesk features

  • Freddy AI Copilot: Supports agents by quickly finding answers, summarizing tasks, and extracting information.
  • AI Chatbots: Create chatbots that answer questions, handle simple transactions, and qualify leads.
  • Intelligent Routing: Automatically assigns tickets to the right agents based on skills.
  • AI-Powered Knowledge Base: Suggests relevant articles and generates new content.
  • Intent and Sentiment Analysis: Understands customer intent and sentiment for better support.
  • Automation: Automates ticket categorization and sends reminders.

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